FAQ

FAQ

What sizes do you offer?
Most items range from XS to 2XL. Size guides are listed on each product page for accurate fit.

How long does shipping take?
Production time is 2–5 business days. Shipping times vary by region:
• USA: 3–7 business days
• International: 7–21 business days

Do you offer returns or exchanges?
Each piece is made to order, so we don’t accept returns for change of mind.
If your item arrives damaged or incorrect, contact us within 7 days and we’ll make it right.

Where are your products made?
We partner with trusted fulfillment providers using ethically-sourced, eco-conscious materials — mainly from the US, EU, and UK.

Will there be limited edition drops?
Yes. We release small-batch collections that may include exclusive art pieces combined with Velair’s signature style and philosophy.

How can I get updates on new releases?
Follow us on Instagram, TikTok, or join our email list to stay in the loop.

Transparency Note: UK & EU prices include local VAT — no surprises, just compliance, as required by law.